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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Showing 396 of 5213

Allow option to opt-in to e-mail notifications when my case is updated via posts

When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Create a programmatic access layer

Customers have been using DLResize in the VBA pidldialogs.xla project which is unsupported. It would be nice to create a programmatic access layer so that things such as DLResize can be done in a supported way. It would also be helpful to have pro...
Guest over 3 years ago in AVEVA™ PI DataLink™ / Programming 1 Declined

configure the PI DataLink language independently of the Microsoft Office language setting.

"Beginning with PI DataLink 2022 it uses the Office language to display the localized functions." Because the customer’s organization operates globally, individual users may have different Office language settings. To maintain consistency, they wo...
Runpu YAN about 1 month ago in AVEVA™ PI DataLink™ / Format 0 No status

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Provide easier workflow to retrieve the recorded values for EF attribute

As a DataLink user, I would like to see all the values of the event frame attributes during the start and end time using the Explore Events function so that I don't need to ask for the compressed values during that time range for each of the attri...
Guest over 3 years ago in AVEVA™ PI DataLink™ / Events (EF) 2 No status

Compressed Data and Tables

Compressed Data should be able to (or have the option to) query multiple tags and return the results as a single table/array of information, instead of independent columns of data. Returning independent columns of data results in rows being mismat...
Matt Voll over 3 years ago in AVEVA™ PI DataLink™ / Functions 2 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status