AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

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    Adapter to failover when there is egress issue

    When connection to the datasource are all good for all the adapter failover members, but the primary adapter having issue connecting to the PI web API (egress) for example, adapter does not failover. Unlike PI Interface UNIINT failover, when there...
    Ee Sheing Lee about 2 years ago in AVEVA™ Adapters / General 2 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    I need to see security bulletins pushed to my immediate attention

    As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
    Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

    PI Adapter for OPC UA should preiodically retry to subscribe to each node for which subscription failed at startup

    Currently the PI Adapter for OPC UA tries to subscribe to all the OPC UA nodes configured in the Data Selection configuration at startup. However, when as issue occurs during the subscription to an OPC UA node, that node will not be included in da...
    Bernard Lafrance almost 2 years ago in AVEVA™ Adapters / AVEVA Adapter for OPC UA 1 No status

    Ua Server force failover / improve failover logic

    Let me preface this by saying that I know it is a workaround for a non-compliance with the OPC UA specifications. The point is that the situation described below is unfortunately all too common and the workaround is needed. It often happens that t...
    sahilp over 2 years ago in AVEVA™ Adapters / AVEVA Adapter for OPC UA 1 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    Better way of managing many users with many sites

    I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Include the article title in the web page title

    Currently, the title of the web page of any KB article is "Knowledge". Anyone that bookmarks the link needs to rename the bookmark to include the title of the article. Please save the user some time and have the article title in the web page title...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    PI Adapter for OPC UA data conversion

    As a PI System Administrator, I would like to be able to apply conversion factors to the data that is being gathered from our OPC UA server. This would allow us to get data in the format/units we'd like, without requiring extra tags and/or calcula...
    Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for OPC UA 2 No status