AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Search results: Customer Portal & PI Square

    Showing 10 of 111

    List PI Server Download under site

    Clicking on a site lists all products, except for PI Server which is bizarrely the download icon for the site? This makes no sense and is possibly the most un-intuitive part of your generally un-intuitive customer portal I have had the reason expl...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 3 Tell us more

    Improve MSF mismatch instruction

    Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    More clearly differentiate Deactivated users on My Team page

    Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remove ...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Remove product family from product search criteria

    The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is a ...
    Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    On the home page, make the search suggestions dynamic and/or partially based on past searches

    On the home page of PI Square, regardless of which device I use, or whether or not I am logged in, or whether or not I am connected to a VPN, I always get the same suggestions. See the attached picture. Please fix the search bar on PI Square's ho...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

    Delete blog posts with equivalent KB articles or that are old, unengaging beta/release announcements

    There are >1300 blog posts on PI Square, and most of these are from the early 2010s when vCampus/PI Square was much more active. About 2% of all blog posts is old beta and release announcements with little engagement and information that is now...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Replace the screenshot of a table with an HTML table in the "Initialization File Structure" article

    https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=KB01951 This article features an excessive amount of text in screenshots. For the code, you could argue that the screenshots were needed to capture some of the highlighting and s...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    ***DELETE THIS SUGGESTION*** Update and standardize the icon of install kits

    Update: very likely, only the AVEVA logo will be used going forward. There were 3 install kit icons in use: The AVEVA logo for PI Vision and PI AF Client That of PI System Management Tools, which is the old OSIsoft logo but with a lighter shade of...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    Remove the Managed PI page

    https://techsupport.osisoft.com/Products/Managed-PI On the page linked above, there are 3 links. 1 leads to an archived page and the other 2 are broken links. Managed PI is also deprecated and is no longer being sold, so there is no reason to have...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

    Document all badges in the "PI Square badge guide" article

    There are at least 4 badges that do not appear in the "PI Square badge guide" article (https://pisquare.osisoft.com/s/article/000032470): PI System Infrastructure PI System Application Developer PI System Installation Employee Badge Please documen...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status