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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 55 of 5194

Analysis service installer

When upgrading the PI analysis/notification service in a clustered environment, it prompts you to change the configured analysis/notification service. In a clustered environment, this breaks the configuration and requires an PI admin to go back an...
GaryYegiazaryan 16 days ago in AVEVA™ PI Server / Installation 0 No status

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Remove installation kits' dependency on write permission to root C:\.

Some organizations do not provide admin accounts with write permission to the root C:\ directory. The install kits of most PI products copy the setup.ini to C:\pisetup.ini, and then write the logs to C:\ before moving them to %pipc%\dat, both of w...
Guest over 3 years ago in AVEVA™ PI Server / Installation 4 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Utility to completely uninstall all OSIsoft PI products from a machine

It would be helping to have a utility do a complete uninstall of all the PI products from a machine including registry keys and hidden files.
Guest over 3 years ago in AVEVA™ PI Server / Installation 2 Declined

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Running PI System within Docker

Run the PI Server within Docker (https://www.docker.com/) to get better economies of scale.  Might already be possible, but need advice supporting this architecture.
Guest over 3 years ago in AVEVA™ PI Server / Installation 5 Declined

Provide OSIsoft products in Docker containers to allow rapid deployment

The PI Square blogs on containers are enticing. I am looking forward to rapid deployment of OSIsoft products in containers.
Guest over 3 years ago in AVEVA™ PI Server / Installation 1 Declined

Add relevant windows service dependency via installer.

Following KB01345 & 000036461 we have to manually add dependency where applicable. Please consider adding similar service dependency than we have via PI ICU for new interface (depend on pibufss): - AFService depend on relevant MSSQL$ service ...
Guest over 3 years ago in AVEVA™ PI Server / Installation 1 No status