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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 59 of 5194

PI Interface for OPC UA

While it is understood that adapters are the future of data source connectivity; there is an immediate need for existing PI system users (especially in the Chemical industry) to transition their data sources from using OPC DA to OPC UA. Many of th...
Brian Rock over 2 years ago in PI Interfaces / General 3 No status

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

SNMP Interface to support using multiple types of encryption such as DES, 3DES, and AES-128 bit, AES-192 bit, and AES-256 bit.

SNMP Interface should support using multiple types of encryption such as DES, 3DES, and AES-128 bit, AES-192 bit, and AES-256 bit.
Guest over 3 years ago in PI Interfaces / General 0 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Add an option to receive real-time data in client during buffer recovery

Add an option to receive real-time data in the client during recovery of buffered data: The default behaviour of our interfaces / buffering is that after a connection failure the buffer will be flushed and data will be sent in it’s original order...
Guest over 3 years ago in PI Interfaces / General 5 No status

Customize UniInt Failover Sync File Permissions

Prior to UniInt v4.6.0.60, UFO sync files created during interface startup would inherit file permissions from their parent folder (assuming child inheritance had been enabled on the folder). With UniInt v4.6.0.60, this behavior changed and now s...
Guest over 3 years ago in PI Interfaces / General 1 No status

DeltaV Smart Connector Enhancement

I think it would be a good idea to allow exception settings to be created. The DeltaV history collection settings only allow for compression. Since many/most users use 1/2 compression for their exception value then perhaps we could have a check bo...
Guest over 3 years ago in PI Interfaces / General 0 No status

Allow PItoPI APS connector to sync "Point Type" changes

Currently (as of PI to PI Interface AutoPointSync Connector Version 1.5.0.7), it's not possible to sync changes to "Point type". (See pg 5 of user manual). Please make this possible in a future release.
Guest over 3 years ago in PI Interfaces / General 0 Declined