AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 32 of 5194

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Add DATEADD and DATEDIFF functions to PI SQL Commander

    When any time related functions need to be performed against timestamp columns in PI SQL Commander, one needs to utilize a significant amount of conversions to make this work. For example, if one needs to round timestamps to the nearest minute or ...
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 0 Declined

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    PI OLEDB Enterprise access to AF Tables

    Allow PI OLEDB Enterprise access to AF Tables.  The current workaround is to have the table live on a SQL database and then link to them from AF.
    MAMEDINA over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 2 Declined

    Allow PIOLEDB Enterprise to connect directly to a PI Data Archive

    If PI OLEDB Provider is not going to be further developed, allow PI OLEDB Enterprise to connect directly to a PI Data Archive. There are times when an SQL type query is needed, but the data structure has not been mapped to an AF server yet.
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 5 Declined

    Expose Values with Duplicate Timestamps in Transpose Function

    https://pisquare.osisoft.com/message/116957-pi-sql-commander-and-ssrs-how-to-retrieve-multiple-values-with-the-same-timstamp In the current implementation of the transpose archive in OLEDBEnt, a user is unable to retrieve data that may exist at t...
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 1 Declined