AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 100 of 5213

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Be able to export data to excel with an option to enter/select time intervals

    After creating a multidisplay, would it be possible to export the multidisplay data to excell spreadsheet with an option to choose time interval?
    Guest 2 months ago in AVEVA™ RtReports / General 0 No status

    Enable Including Event Frames in Time Based Report

    It would be useful to have the possibility to include EFs in a Time Based Template. For example: - if downtime events are recorded as Event Frames, I would like to report on all the downtime EFs occurred in the last month (for example), includin...
    Guest over 3 years ago in AVEVA™ RtReports 2 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Properly link comments, verifications and approvals to batches

    When Unit Procedure level criteria are used to link a report template to batches, it is possible to select any Unit Procedure, Operation, Phase or step to generate the report. Whatever the selected Unit Procedure, Operation, Phase or step, the ge...
    cmartineau almost 3 years ago in AVEVA™ RtReports / Generator 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Allow configuration of Trend legend position

    As an report designer, I would like to be able to choose the position of the legend on Trends.
    Guest over 3 years ago in AVEVA™ RtReports 0 No status

    Automatically generate official print after batch completion

    Customer would like to be able to automatically generate an official PDF printout at the completion of a batch or at the end of time-periods for time based reports. In the case where MES systems are used, some customers merely need to attach an o...
    Guest over 3 years ago in AVEVA™ RtReports 0 No status

    Conditional Approval

    Provide more power and flexibility to who approves reports. Currently, you can set the order of approvals. It would be nice to be able to determine who or which approval track a report goes to or undertakes based on the results of the batch (IE ...
    Guest over 3 years ago in AVEVA™ RtReports 1 Declined