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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 81 of 5194

PI EMDVB Interface should not use the STARTUP.dat to determine recovery start time when configured in Failover and running in RealTime mode.

Currently when the PI Interface for Emerson DeltaV Batch (EMDVB) is configured for failover and running in RealTime mode, the interface will use a recovery start time (RST) based on the last time the interface was active. This results in the inter...
Bethany Jewett almost 2 years ago in PI Interfaces / Batch Interfaces 2 Planned

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Update EFGen Interface Health Tags To Allow For Better Status Monitoring

The current EFGen interface "Status" health tag displays a value of "Good" if it is connected to the data source but does not factor in if it is writing Event Frame data to PI. There is not currently a straightforward way to drive a PI Notificatio...
Guest over 3 years ago in PI Interfaces / Batch Interfaces 2 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Batch Framework Interfaces - [TIME] placeholder should consider whether TS=LCL is configured

Batch Framework Interfaces - [TIME] and [TIMESTAMP] placeholders should consider whether TS=LCL is configured (meaning the interface is processing incoming events as Local Time). Currently, values of these placeholders always show up as GMT timest...
Guest over 3 years ago in PI Interfaces / Batch Interfaces 5 Planned

Support Werum PAS|X 3.2 and PAS|X Data Access (PDA)

Werum has recently released the next version of their PAS|X Database, and it bolsters a new method of Data Access. OSIsoft will need to release an re-tooled version of their PI Interface for Werum PAS|X to support this latest Werum version and the...
Ellery Murdock over 3 years ago in PI Interfaces / Batch Interfaces 1 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

EFGEN - Allow Zeroth State strings to be used with Digital-type Active Points

When my EFGen Active Point tags have a type of digital, the interface should allow certain digital states to be designated as a Zeroth State.
Guest over 3 years ago in PI Interfaces / Batch Interfaces 1 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

EFGEN - Allow for null/blank values to be Zeroth State for active point

When my EFGen Active Point tags have a null value, the interface should be able to designate this as a Zeroth State.
Guest over 3 years ago in PI Interfaces / Batch Interfaces 4 Tell us more