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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 126 of 5199

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Batch Framework Interfaces - [TIME] placeholder should consider whether TS=LCL is configured

Batch Framework Interfaces - [TIME] and [TIMESTAMP] placeholders should consider whether TS=LCL is configured (meaning the interface is processing incoming events as Local Time). Currently, values of these placeholders always show up as GMT timest...
Guest over 3 years ago in PI Interfaces / Batch Interfaces 5 Planned

Support Werum PAS|X 3.2 and PAS|X Data Access (PDA)

Werum has recently released the next version of their PAS|X Database, and it bolsters a new method of Data Access. OSIsoft will need to release an re-tooled version of their PI Interface for Werum PAS|X to support this latest Werum version and the...
Ellery Murdock over 3 years ago in PI Interfaces / Batch Interfaces 1 No status

Better way of managing many users with many sites

I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

EFGEN - Allow Zeroth State strings to be used with Digital-type Active Points

When my EFGen Active Point tags have a type of digital, the interface should allow certain digital states to be designated as a Zeroth State.
Guest over 3 years ago in PI Interfaces / Batch Interfaces 1 No status

NOC Routing

Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Provide a chronological timeline of releases that goes back at least 2 years.

I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

EFGEN - Allow for null/blank values to be Zeroth State for active point

When my EFGen Active Point tags have a null value, the interface should be able to designate this as a Zeroth State.
Guest over 3 years ago in PI Interfaces / Batch Interfaces 4 Tell us more