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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 306 of 5192

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

Better way of managing many users with many sites

I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Include the article title in the web page title

Currently, the title of the web page of any KB article is "Knowledge". Anyone that bookmarks the link needs to rename the bookmark to include the title of the article. Please save the user some time and have the article title in the web page title...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

My feed filter

Add the possibility to filter the item displayed in myfeed per types. Because if we select multiple item type in our profile we can miss alert or release annoucement due to a lot of other items.
dgenet over 3 years ago in Customer Portal & PI Square / General 0 Evaluating

Install and configure more than one PI System Connector instance per server

At local industrial sites, we deploy use cases different in nature and end user consumption in separated AF DBs, like OEE, PSM, Autoclave, utilities, etc. We need to centralize these individually into our central PI System. We need to segregate th...
Christian Leroux about 3 years ago in PI Connectors / PI System Connector 0 No status

NOC Routing

Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Provide a chronological timeline of releases that goes back at least 2 years.

I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Have more KPIs/diagnostics for PI System Connector

In Data Collection Manager, it would be good to have a status on Currently Synchronized Elements, Events, Tags, structure. Be able to count the events and tags that failed to synchronize since some time. Missing values in tags between source and d...
Guest over 3 years ago in PI Connectors / PI System Connector 1 Tell us more

Add "This affects me" button to Known Issue (bug) articles

As a customer, I would like to be able to indicate that a particular Known Issue (bug) affects me so that OSIsoft can properly assess the impact of it.
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status