AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 39 of 5194

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    PI Vision Installation Kits scripts

    It would be desirable to have PI Vision SQL scripts as a separate download or Installation Kit. Case use: Run scripts only, on a separate SQL node by the DBA.
    Guest over 3 years ago in AVEVA™ PI Vision™ / Installation & Upgrading 1 Declined

    PI Vision support for Azure AD Domain Services managed domain

    PI Vision currently has not been tested on an Azure Active Directory Domain Services managed domain environment. Attempts to configure PI Vision 2017 in such an environment has failed. Please let future version of PI Vision be tested in such an ...
    Guest over 3 years ago in AVEVA™ PI Vision™ / Installation & Upgrading 0 No status

    Provide stand alone installer or option within installer to install only PI Vision Display Utility

    This would allow running the display utility from a separate server from either the source or destination PI Vision server. Our environment has PI vision servers segregated by multiple firewalls for network segregation, currently vision servers ar...
    Nathan Anderson 9 months ago in AVEVA™ PI Vision™ / Installation & Upgrading 0 No status

    Standalone Vision Display Utility install

    When networking issues prevent a connection to both the source and destination SQL servers, it would be nice to be able to move the VDU locally so that we can mitigate the connection issue. As far as I know, there is no way to migrate just the VDU...
    Guest over 3 years ago in AVEVA™ PI Vision™ / Installation & Upgrading 2 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Install Wizard: Allow for Opting Out of SQL Script Execution

    Allow for the ability to opt out of Go.bat execution again SQL during the installation or upgrade of PI Vision like the AF Services kit does. Currently, the kit tries to execute those scripts automatically and errors out with "The PI Vision datab...
    Guest over 3 years ago in AVEVA™ PI Vision™ / Installation & Upgrading 1 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status