AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Date Format in AF Event Notification

    In AF please provide a way to suppress time zone and/or to format the timestamp in AF Events, particularity, Notifications. For example, in the message format in e-mail notification I do not need to indicate the time zone it was triggered in. Ple...
    Guest about 4 years ago in AVEVA™ PI Server / Notifications 3 No status

    Create an Agent or expose KB articles to Copilot studio/ChatGPT

    I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
    Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Drag values into a custom designed table

    Having a manual input table and not having to follow the designated table format would be highly beneficial. It would be nice to search a tag then drag that value into a table slot and to be able to type the subject for each column and row. This w...
    Guest over 2 years ago in AVEVA™ PI Vision™ / Manual Data Entry 0 No status

    Ability to change Case type: TechSupport vs NOC

    Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

    Annotation/Comment on an Asset

    Be able to manually enter and visualize annotations or comments on an asset (AF Element).
    Guest about 4 years ago in AVEVA™ PI Vision™ / Manual Data Entry 3 Declined

    It would be great to have the ability to hide the Event Frame End Time in the Notification Email When a Notification Triggers

    It would be great to have the ability to hide the Event Frame End Time in the Notification Email when the notification first triggers. At this time, and End Time of 12/31/9999 11:59:59 PM Central Standard Time (GMT-06:00:00) is displayed even thou...
    Guest about 4 years ago in AVEVA™ PI Server / Notifications 3 No status

    Send notification to additional persons based on change in severity

    A way to configure a notification rule to send to additional contacts when the severity status changes without creating a new analysis. Customer use case: Customer wants to scan devices. If a device fails to respond (I/O Timeout) over a short per...
    Guest about 4 years ago in AVEVA™ PI Server / Notifications 0 No status

    Generic access to Customer Portal until user added to site

    We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
    bhilgemann about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Let subscribers set timezone for alerts

    As a notification subscriber I want alerts to be sent using timestamps in my timezone so that I don't have to do mental conversion to interperate an alert.
    Guest about 4 years ago in AVEVA™ PI Server / Notifications 3 Declined

    Improve Product Search

    Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
    phsutterRoche about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating