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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 32 of 5194
217 VOTE

PI DataLink for Microsoft Office 365 online

Support PI DataLink on Microsoft Office 365's web portal, Office Online (accessible via a browser). Note that PI DataLink already supports desktop installations of Office 365.
Guest over 3 years ago in AVEVA™ PI DataLink™ / Installation & Upgrading 28 No status
180 VOTE

Provide DataLink functionality in a Google Sheets add-on

A significant number of companies are moving from the Microsoft Office suite to "G Suite" (Google). This move takes customers from MS Excel to Google Sheets, and they would like to retain PI DataLink as a functional add-on.
Guest over 3 years ago in AVEVA™ PI DataLink™ / Installation & Upgrading 28 No status

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Official testing/support for application virtualization

Currently, PI System thick clients such as PI DataLink or PI ProcessBook are not tested against virtualized environments, as described in KB01590. However, there are various benefits of virtualizing parts of the PI System, as outlined in the artic...
Guest over 3 years ago in AVEVA™ PI DataLink™ / Installation & Upgrading 2 No status

PI DataLink installation: Do not require permission changes on registry keys

The registry key permission changes in this KB https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=DataLinkregistryediterror-PISDKAccessDenied should be applied by the PI DataLink installer. It is not normal that software needs ma...
Peter Belmans almost 2 years ago in AVEVA™ PI DataLink™ / Installation & Upgrading 3 No status

Office365 support for PI Builder2018SP1

Will PI Builder2018SP1 officially support Office365 in the future? According to the knowledge below, currently PI Builder does not officially support M365. https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=000027755 https://cu...
S Tsukada over 2 years ago in AVEVA™ PI DataLink™ / Installation & Upgrading 0 No status

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status